Israel’s Virtual Switchboard Firm made use of NirvaShare for Efficient Media Sharing with its Customers
One of NirvaShare’s clients, based in Israel, offers the largest and most advanced range of virtual switchboards. In addition to the rich functionality of these devices, the company specializes in developing customized modules tailored to meet the unique business needs of each client.
Business Niche
The company offers a comprehensive range of high-quality and efficient virtual switchboards, which are crucial for cloud communication. These devices enable reliable communication between employees, customers, and suppliers. Virtual switchboards are widely used across various business sectors, including corporate organizations, multi-branch businesses, and call centers, among others.
Business Challenge
- The company utilizes Wasabi cloud storage to manage thousands of media files, including audio data, which need to be shared with customers regularly. While they had a legacy software solution in place, it failed to meet their security and performance requirements.
- They were searching for a system that would allow customers to securely download shared files in a password-protected manner. Additionally, the system needed to enable customers to search for and download media files as a zip file, efficiently handling large sets of files and subfolders.
- For internal staff managing the shares, the company implemented Single Sign-On (SSO) with Google Workspace, allowing them to log in to the Admin Console seamlessly.
This version makes the message clearer and more concise, maintaining the origin
Solution
- They started using NirvaShare and were able to effortlessly share folders and files from Wasabi Cloud storage. To further enhance security, they implemented NirvaShare’s simple form-based authentication process.
- Customers were able to easily download the shared files in a zip format, retaining the folder structure.
- Another key feature of NirvaShare is that the company’s staff can selectively share specific parts of the storage with different users, granting them read-only access for downloading and viewing files.