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Instance license limit reached

Error Message

Suddenly getting error message Instance license limit reached when accessing share URL or User Application.

Cause

Whenever SSL with new domain name is configured for User Application or existing domain name is changed. This error message appears due to license caching.

Solution

  • Login to Admin Console and click on Settings from left menu.
  • In the same Settings page, go to sub menu Cache
  • Click on the button CLEAR. This will invalidate the cache related to old license information
clearCache